Service Leadership Program

In this highly interactive workshop, members of your senior leadership and management team will build alignment with each other, embrace a common service vision and commit to take strong action as role models for superior service.

Program Deliverable

  • Discover the fundamental service principles to raise service levels and improve customer experience at every point of contact
  • Take away proven strategies, best practices, guidelines and techniques to build and reinforce a superior service culture in 10 essential areas
  • Align the culture building activities currently in use throughout your organization
  • Identify opportunities for new culture building initiatives, upgrades and improvements
  • Prioritize activities and develop practical action plans for best results
  • Become a service role model in your organization. Commit to reinforcing superior service skills, attitudes and motivation through your behavior every day
how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

Consulting WP really helped us achieve our financial goals. The slick presentation along with fantastic readability ensures that our financial standing is stable.

Amanda Seyfried
Sales & Marketing, Alien Ltd.

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