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CSW

Customer Service Workshop

It’s important to get the right people and great customers but it’s even more important to retain them. This high-content program clears the fog in an entertaining and upbeat manner, giving you the understanding and concrete action steps you need for immediate service culture improvement.

Program Deliverable

  • Exceed your customers’ expectations
  • Stand out with excellent service mind-set
  • Climb the stairs to Unbelievable! levels of service
  • Manage your customer’s expectations
  • Appreciate the value of customer complaints
  • Bounce Back! with effective service recovery
  • Shift away from blame and shame to taking personal responsibility
  • See the world from customers’ point of view
how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

“The knowledge we had was imparted with highly interactive sessions and presentations. Overall, it was a very good learning experience”

Umair uz Zubair
Assistant Manager Business Development,, PharmEvo (Pvt.) Ltd.

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