For, some of us the month of February resonates with love and care to our special ones, reflecting on our relationships but almost every time we skip few special ones who have made our life worth living i.e. friends and colleagues from our workplace. According to Gallup we invest 68% of our time in our workplace. So, This Valentine lets reflect on our relationship with our managers, colleagues and subordinates and see how we are doing in this circle of influence.
There can be more but let’s focus on Six ways to show that you care for them and demand the same from them.
The basic building block of any relationship is trust. All high-performing teams, whether in the sports arena or in the business world, are built on a solid foundation of trust. Trust grows over time and is based on individual members of a team making and keeping commitments, as well as being vulnerable with one another. These commitments are noticed by other team members which make them trust you even more.
“Great rule of thumb is to never say anything behind someone’s back that you wouldn’t say straight to the person’s face.”
― Kenneth H. Blanchard, Trust Works! Four Keys to Building Lasting Relationships
Make sure you are trusting your teams to achieve targets and results, back them when they don’t and praise them when they do. Reflect on your dividend of trust is in positive with your workforce to win big and thrive together.
2. Open communication
Open communication is emphasized by so many company but rarely it is caught in action & as a result In the absence of open communication, a snowball effect of negative actions can envelop the energy of an organization resulting in eroding of trust and fear in the workplace.
Make sure that you are communicating better yet over communicating to such extent that the goals of company and you as a person get transparent in front of your teams & this is not a sign of weakness rather than honesty towards your fellow colleagues.
As Dan Oswald said:
“Good communication must be H.O.T. – meaning honest, open, and two-way”
This is a brief list of tips you can start doing to create a fruitful ground for open communication.
Share your vision on work, relationships, communication and ask them to share theirs
Establish team goals and align them with individual goals
Talk openly and make an example
Show them you are not afraid to take the communication on the personal level
Pay attention to details
We all have heard about office politics and the detrimental effect it has on organizational culture. We have multiple reasons or excuses of not being honest about each other; we try to avoid conflict with the person; get our appraisal up by manipulating the truth or simply sweet talking to get in front of others but whoever has done that knows it never lasts and somewhere done the line the person will suffer for its consequences.
Irrelevant of people not being honest to you, the initiative should be taken by you to start this process and Yes; down the line you might get betrayed from few but always remember:
“Honesty is a very expensive gift, don’t expect it from cheap people.”
― Warren Buffett
As a team member, it’s your job to create an empathetic environment where everyone feels valued. Here are three simple things you can do to show empathy for your team:
Observe, listen, and ask questions. Stop assuming that you know what people are thinking and feeling — you probably don’t. When you are empathizing you develop a habit of listening and being more curious.
Stop multitasking. If you’re writing an email to one person while talking with another, neither one is getting the best of you. Put your phone down and give your full attention to the person in front of you.
Try to understand their perspective and stop being judgmental.
“If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
- Daniel Goleman
Respect is most simple yet the most powerful thing in any relationship. You believe that the person is worthy of your regard and admiration because of the good qualities and capabilities that they bring to your workplace.
Subsequent to feeling the regard and respect, you exhibit them by acting in ways that show you know about your team as individuals who merit regard & do recognize that they have rights, opinions, suggestions and competence.
“The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X. It does not assume that people are lazy and resist work, but it assumes that the manager is healthy while everybody else is sick. It assumes that the manager is strong while everybody else is weak. It assumes that the manager knows while everybody else is ignorant. It assumes that the manager is right, whereas everybody else is stupid. These are the assumptions of foolish arrogance.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
Tips for Demonstrating Respect
You can demonstrate respect with simple, yet powerful actions.
Appreciate & empower coworkers to express ideas & opinions.
Listen to their comments, suggestions and queries without cutting the talk in between or ridiculing them in the process.
Do not judge, be little, insult or Bully anyone.
Be mindful of your non-verbal communication, the manner of speaking, and your aura and articulation in every one of your associations at work
Implement the platinum rule at work: “treat others as they wish to be treated.”
Empowerment impacts the engagement of the team, but it also impacts productivity. A study from Zenger Folkman found that only 4% of employees are willing to give extra effort when empowerment is low but 67% are willing when empowerment is high. The discretionary effort of employees (willingness of employees to give extra effort) has a significant impact on productivity; - Forbes
When a team member has the authority to decide, they feel more empowerment. The more control people have over their work and how it is done, the higher their sense of empowerment.
"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success."
Dr. Arif is on a life long journey of soul searching. This precisely landed him at Learning Minds Group as a Consultant and a Trainer. Being a certified trainer for Business Edge Program by World Bank IFC, he is certified to conduct and customize sessions for Small and Medium Enterprises, as well as front line employees of large organizations. Dr. Arif has an in-born gift of engaging with his audience. Due to his ability to connect with every participant on an individual level, his audience calls him, a “Game Changer.”