Impact [communication Skills Masterclass]

Greater competition, changing business nature & demanding customers can render your behavior erratic, leaving you with inconsistent performance, reduced profits and staff with low morale. Being able to communicate effectively will make a difference to your bottom line.

PROGRAM DELIVERABLES

  • Learn the art of being an exceptional listener
  • Tailor your message to fit your audience
  • Use nonverbal communication to optimum advantage
  • Understand how your behavior influences others
  • Write for impact and clarity
  • Connect with different types of people, from boss to subordinate
  • Boost your "power of persuasion"
  • Express yourself in public with power and assertiveness


Bring it in-house