Embracing Diversity

We all bring with us diverse perspectives, work experiences, life styles and cultures. Embracing people’s differences can spark an innovation, help better understand and serve our customers and gain competitive advantage. Designed to address diversity and its benefits, this workshop introduces key concepts, tools and techniques to counter the effects of our “biases”, and to improve our ability to interpret and respond appropriately to the culturally defined behaviour of others. You will be able to focus on the needs of every individual and ensuring the right conditions are in place for each person to achieve his or her full potential. You will be presented with practical strategies to incorporate the principle of inclusiveness.


  • DEFINE diversity and its benefits
  • UNDERSTAND bullying, harassment and discrimination and the impact on the victim
  • PROMOTE a culture which values peoples’ differences and which challenges any threat to an individual’s
  • Dignity and wellbeing
  • RECOGNIZE our biases and how they prevent us from seeing others accurately
  • IDENTIFY methods to counter the effects of our biases
  • EXPLORE methods to successfully interact with people from different cultures
  • DETERMINE methods for creating an effective and inclusive team